Job Description
Responsibilities:
- Coordinate patient appointments and follow-up schedules for medical consultations
- Assist in managing patient records and ensure all information is accurate and up-to-date
- Serve as a liaison between patients and medical staff to facilitate effective communication
- Provide information about services, treatments, and procedures to patients
- Help navigate insurance plans and billing inquiries
- Support the administration in medical office tasks, including filing and documentation
- Ensure that the clinic operates smoothly by managing logistics and appointment scheduling
- Convey patient feedback and concerns to the medical team effectively
Requirements
- Medical background is required ( healthcare-related fields)
- Prior experience as a Coordinator in a healthcare or medical environment is preferred
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Proficient in using office software, including MS Office and medical record systems
- Ability to work well under pressure and handle sensitive information with discretion
- Empathetic and patient-centric approach, with strong customer service skills
- Fluency in English; knowledge of Filipino languages is an advantage
- Team player with a proactive attitude towards problem-solving
Benefits
Salary + Visa and Medical Insurance