Job Description
Responsibilities
Adult – Trauma PIPS Coordinator:
• Under the direction of the Trauma Program Manager, the Pediatric – Trauma PIPS Coordinator develops, implements and evaluates the trauma program and performance improvement and patient safety (PIPS) plan.
• The Pediatric – Trauma PIPS Coordinator is a licensed healthcare professional with evidence of educational preparation and clinical experience in the care of pediatric trauma patients.
• The Pediatric – Trauma PIPS Coordinator works under the direction of the Trauma Program Manager and coordinates all aspects of pediatric trauma care including but not limited to:
o Performance improvement and patient safety (PIPS) program
o Alignment with industry best practices and recommendation for process improvements
o Clinical care guidelines
o Research collaboration
o Local, regional, and national involvement of trauma system development
• Supports Research Coordinator to enable the program research.
Essential Responsibilities
• Performance Improvement – Participates in Quality Management and Performance Improvement activities: Identifies patient care, system, and/or process issues and trends; Assists with chart reviews, data collection and preparation for case presentations.
o Works with the Trauma Medical Director, Trauma Program Manager and all other departments in the investigation and resolution of issues, and performance improvement activities related to Trauma care delivery.
• Monitors, reviews, and reports extracted from the trauma registry and all other relevant reports
• Assists in the development/revision of administrative policies and clinical nursing guidelines/standards of care for program patients in collaboration with appropriate disciplines.
• Participates in Departmental meetings, and attends conventions, conferences, workshops, and other professional meetings to extend learning and to represent SSMC Center.
• Update the Trauma performance improvement plan (PIPS) annually
Program Leadership
• Develops and maintains an adult trauma Performance Improvement and Patient Safety program.
• Serve as Technical expert in the program development.
• Provide guidance to all employees involved in program.
• Provide performance feedback on program employees to applicable managers.
• Evaluate and report to departmental/organizational senior management on status and changes in program.
Service Delivery
• Participate in case review, track PIPS reviews and action plans, design and implement practice guidelines.
• Role models service excellence in interactions with internal and external constituents.
• Establishes a strong cooperative relationship with applicable leaders by providing the information, tools and services necessary to improve the outcomes associated with the program.
Communication
• Designs and orchestrates the delivery of applicable communication to internal and external constituents.
• Demonstrates excellent oral and written communication using a variety of methodologies.
• Coordinates presentations and ensures consistent communication related to the program.
• Participates in the review of program processes.
• Recommends and participates in implementation of process improvements. Monitors and measures process changes.
• Facilitates cross-functional performance improvement teams.
Administrative Role
• Participate in various hospital processes
o Quality
o Research
o Leadership
o Focus on program goals and patient satisfaction
o Facilitate development and execution of PIPS program
Resource Management
• Work with other relevant program operations managers to design the trauma registry to facilitate performance improvement activities, trend reports, and research while protecting confidentiality.
Strategic Planning
• Works collaboratively with appropriate stakeholders to develop the strategic plan for the trauma program both internally and externally.
Research
• Collaborates with other appropriate departments & entities (internal & external) for all research opportunities relating to the trauma program,
Miscellaneous
• Responsible for other miscellaneous duties as assigned.
ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE SSMC HEALTH PERFORMANCE STANDARDS.
Accountabilities
• Performance Improvement – identification, action plans, resolution and documentation of the process
Qualifications
Required:
• Clinical Bachelor’s Degree (preferably BSN or medical/para-medical degree)
• Current national professional license or equivalent
• Certified proof of yearly CME
Desired:
• Trauma Outcomes Performance Improvement Course completion (if not, within 6 months of starting the role)
• Trauma Program Manager Course Completion (optional)
• Recognized Registrar Certification CAIS or CSTR (optional)
• Injury Scaling Certification (current edition AIS15) (optional)
• ICD Coding Certification (optional)
• Quality Management Certification (optional)
• TNCC or ATCN Certification (optional)
• BLS, ACLS & PALS/ENPC Certification