Pediatric – Trauma PIPS Coordinator

February 26, 2025

Job Description

Responsibilities

Adult – Trauma PIPS Coordinator: 
•    Under the direction of the Trauma Program Manager, the Pediatric – Trauma PIPS Coordinator develops, implements and evaluates the trauma program and performance improvement and patient safety (PIPS) plan. 
•    The Pediatric – Trauma PIPS Coordinator is a licensed healthcare professional with evidence of educational preparation and clinical experience in the care of pediatric trauma patients.
•    The Pediatric – Trauma PIPS Coordinator works under the direction of the Trauma Program Manager and coordinates all aspects of pediatric trauma care including but not limited to: 
o    Performance improvement and patient safety (PIPS) program
o    Alignment with industry best practices and recommendation for process improvements
o    Clinical care guidelines
o    Research collaboration
o    Local, regional, and national involvement of trauma system development
•    Supports Research Coordinator to enable the program research.

Essential Responsibilities
•    Performance Improvement – Participates in Quality Management and Performance Improvement activities: Identifies patient care, system, and/or process issues and trends; Assists with chart reviews, data collection and preparation for case presentations.
o    Works with the Trauma Medical Director, Trauma Program Manager and all other departments in the investigation and resolution of issues, and performance improvement activities related to Trauma care delivery.
•    Monitors, reviews, and reports extracted from the trauma registry and all other relevant reports
•    Assists in the development/revision of administrative policies and clinical nursing guidelines/standards of care for program patients in collaboration with appropriate disciplines.
•    Participates in Departmental meetings, and attends conventions, conferences, workshops, and other professional meetings to extend learning and to represent SSMC Center.
•    Update the Trauma performance improvement plan (PIPS) annually

Program Leadership
• Develops and maintains an adult trauma Performance Improvement and Patient Safety program. 
• Serve as Technical expert in the program development. 
• Provide guidance to all employees involved in program. 
• Provide performance feedback on program employees to applicable managers. 
• Evaluate and report to departmental/organizational senior management on status and changes in program.

Service Delivery 
• Participate in case review, track PIPS reviews and action plans, design and implement practice guidelines. 
• Role models service excellence in interactions with internal and external constituents. 
• Establishes a strong cooperative relationship with applicable leaders by providing the information, tools and services necessary to improve the outcomes associated with the program.

Communication
•    Designs and orchestrates the delivery of applicable communication to internal and external constituents. 
•    Demonstrates excellent oral and written communication using a variety of methodologies. 
•    Coordinates presentations and ensures consistent communication related to the program. 
•    Participates in the review of program processes. 
•    Recommends and participates in implementation of process improvements. Monitors and measures process changes.
•    Facilitates cross-functional performance improvement teams.

Administrative Role
•    Participate in various hospital processes
o    Quality
o    Research
o    Leadership
o    Focus on program goals and patient satisfaction
o    Facilitate development and execution of PIPS program

Resource Management 
•    Work with other relevant program operations managers to design the trauma registry to facilitate performance improvement activities, trend reports, and research while protecting confidentiality.  

Strategic Planning 
•    Works collaboratively with appropriate stakeholders to develop the strategic plan for the trauma program both internally and externally.  

Research 
•    Collaborates with other appropriate departments & entities (internal & external) for all research opportunities relating to the trauma program,

Miscellaneous 
•    Responsible for other miscellaneous duties as assigned. 

ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE SSMC HEALTH PERFORMANCE STANDARDS.

Accountabilities
•    Performance Improvement  – identification, action plans, resolution and documentation of the process
 

Qualifications

Required:
•    Clinical Bachelor’s Degree (preferably BSN or medical/para-medical degree)
•    Current national professional license or equivalent
•    Certified proof of yearly CME

Desired:
•    Trauma Outcomes Performance Improvement Course completion (if not, within 6 months of starting the role)
•    Trauma Program Manager Course Completion (optional)
•    Recognized Registrar Certification CAIS or CSTR (optional)
•    Injury Scaling Certification (current edition AIS15) (optional)
•    ICD Coding Certification (optional)
•    Quality Management Certification (optional)
•    TNCC or ATCN Certification (optional)
•    BLS, ACLS & PALS/ENPC Certification