| Key Responsibilities of the role | Corresponding Key Activities performed by the role |
| Managerial | Mentor junior staff and ensure their abidance to going rules and policies as applied and implemented in the department. Maintain sufficient inventory of material supplies and equipment for performance of duties. Report shortage of materials to immediate supervisor in a timely manner. |
| Technical | Review medication orders and patient medication profiles for appropriateness of therapy. Verify and monitor these medication orders for drug interactions, duplication and omission therapy, allergies, adverse reactions, and recommend appropriate formulary alternatives as needed. Inform physicians of drug unavailability and assist in suggesting alternatives. Responsible for reviewing and interpreting medication orders’ for clarity, accuracy, rationality, compatibility, feasibility and suitability for the patient, when applicable. Calculate and confirm pharmaceutical dosage calculations (paediatric doses, IV admixtures, TPN, chemotherapy, etc)… Prepare and compound medications as per applicable standards. Perform double checks on the prepared medications. Comply with federal and local rules and regulations in regard to pharmacy activities, including but not limited to preparation, labeling and delivery of medication and other pharmaceutical supplies. Follow appropriate procedures for dispensing medication prescriptions. Maintain the required records of dispensing. Provide patient counseling and advice as necessary on the proper and safe use of medication. Maintain proper documentation on patient medication profiles or prescriptions. Ensure and maintain medication proper storage conditions. Perform inspections of nursing units to assure safe and secure storage. Comply with the safe and competent use of all pharmacy equipment used in their area of practice. Operate and maintain pharmaceutical equipment according to policies and procedures. Conduct checks and calibration of equipment as required. Recognize, report and advise on discrepancies in performance and initiate remedial action in the light of this information. Ensure that the equipment is used in the correct manner to obtain optimal results. Inform supervisor of equipment malfunction and/or need for repair. Maintain cleanliness of equipment taking into consideration general organization hygienic and sterilization rules and regulations. Ensure compliance with federal and local rules and regulations in regard to pharmacy activities, including but not limited to preparation, labeling and delivery of medication and other pharmaceutical supplies. Maintain control and security of all drugs including dispensing, record keeping and secured storage of narcotics and controlled medications. Provide drug information and education resource for patients, students, colleagues, medical and nursing staff, and other healthcare professionals. Respond to incidents, adverse drug reactions, medication errors, and report appropriately. Perform shift duties as assigned, including weekends and public holidays. Perform other related duties as assigned. |
| Quality & Safety | Responsible for the safe and competent use of all equipment, patient appliances and aids used by patients in their service area. Report all incidents and complaints at service level immediately for appropriate action to be taken, as per organization’s policy. Ensure that medications are stored appropriately and securely. Ensure internal and external quality controls as applied in assigned service area are within the required parameters. Comply with regulations for environmental safety and infection control, amongst others. Ensure patient confidentiality. Ensure implementation of medication management and use policies and procedures related to their service area. Comply with all regulatory, safety and quality control program and procedures for their service area as applicable, including but not limited to regulatory, licensing, accreditation standards, organizational policies and proceudres, etc. |
| Education | Participate in training and education sessions for department staff and other healthcare professionals in the safe and secure handling of drugs and equipment, prescribing (whenever applicable), administration and treatment and management i.e. teaching, induction, peer review, case studies, and clinical presentations. Participate in department programs/committees, various hospital committees and staff meetings as assigned. Participate in the orientation and training of new employees. Ensure appropriate internal and external sharing of information based on governing policies and procedures. Maintain professional knowledge by attending lectures, seminars or on-line education units. Complete and maintain all regulatory requirements including: licensure and certification and other mandatory training within established time frames. Keep abreast of all developments pertaining to pharmaceutical care and other specialty related matters. |
| Facility specific Responsibilities of the role | Corresponding Activities performed by the role |
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| SEHA Compliance guidelines | Corresponding Activities performed by the role |
| Complying with Policies, Procedures and Practices of the SEHA facilities and other regulatory requirements | Complying consistently with facility policies, procedures and practices and ensuring alignment with SEHA facilities policies Completing and maintaining regulatory requirements including: licensure and certification and other mandatory training within established time frames |
| Maintaining Confidentiality | Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy |
| Promoting Customer Service standards | Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility Performing any other duties as may be assigned relevant to the basic responsibilities of the role |
| Adhering to the Occupational Health and Safety, Materials Management and Maintenance standards | Adhering to requirements of the Occupational Health and safety guidelines and infection control guidelines Understanding and adhering to emergency preparedness plans/policies |
| Ensuring Personal Effectiveness | Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care Complying with any regulations related to mentoring, training and development of UAE nationals staff |
