Sales Executive

Job Description

Responsibilities

• Greet customers and ascertain what each customer wants or needs in order to exceed customer’s expectations.
• Responsible for customer assistance, cash register operation, sales / monetary transactions, opening / closing procedures.
• Maintain positive customer and employee relations; handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, in case complain not sorted, report it immediately to line manager.
• Assist with inventory, display, merchandising and placement of stock on sales floor, stock rotation and mark-downs to ensure sales targets are achieved.
• Assist with tidying up or arranging merchandise and housekeeping tasks to ensure neat, clean and safe working environment.
• Use proper handling techniques and equipment to ensure safe handling of merchandise.
• Manage to create quotation based on price list provided by HO, follow up with customer, record details of inquiries, comments.
• Follow store policies and procedures as well as general company policies.
• Be aware of possible damage, theft or potential safety hazards, reporting observations immediately to line manager

Qualifications

• Minimum Qualification: High School or Equivalent Experience.
• Minimum Experience: Prior retail experience preferably in Fashion Industry

Skills, Knowledge & Abilities

• Job Specific: Customer Service / Product Knowledge / Grooming / Merchandising / Self-

• Management / Cash Till Operations.

• Generic Skills: Bilingual / Communication Skills / Interpersonal Skills / Problem Solving